Ubermeds

2018

A medtech website providing its users with easy-to-access medication delivered by couriers.

Ubermeds is an online platform that simplifies the process of ordering medicine online and offers delivery services to wherever you are. The platform was created to solve the problem of forgetting medication while away from home or when traveling to new places.

As a UX designer, my role in the project was to focus on the usability and design aspects of the platform. We reduced complexity by creating a start page focused on the lifestyle of the target group and used playful animations to illustrate how the service works. We also made searching for medicine or condition easy by providing a free-text search field that matches on almost anything.

Choosing the delivery location is made easy by using GPS functionality in the phone and allowing users to add helpful indications for the delivery person. Signing up and consulting a practitioner is required to purchase any products, and we created an efficient questionnaire system that identifies different layouts for three different types of questions.

The final step is to talk to a pharmacist representative to get the OK to proceed to payment and delivery. The customer can ask for help at any time and be taken to a chat where the process would be handled manually. Once the order is finalized, the customer can see an overview of their prescriptions and previous orders on their profile.

Overall, Ubermeds simplifies the process of ordering medicine online by offering better, faster, secure, and more discreet services than the competition.